Customer Portal Registration

Columbus McKinnon's Customer Portal is the central location for authorized channel partners to find parts and products, manage orders, configure products, access detailed product documentation, file warranty claims, and more.

Columbus McKinnon Customer Portal: Your Comprehensive Resource for Product Information and Services
 

 

We know that finding the information you need to choose, quote, order, and service Columbus McKinnon products is critical to providing your customers with best-in-class service and ultimately making the sale. The new customer portal is designed to do just that, putting the important information you need for all our product brands at your fingertips – all in one place.
 

Customer Portal will provide you with:

  • Up-to-date information on your orders for all of Columbus McKinnon’s product brands
  • Access to Compass™ to find, configure, and order the products you need 
  • Detailed product information and documentation, including manuals, brochures, parts lists, price books, and more
  • Ability to manage warranty claims and order issues via one location and streamlined process
  • Ability to favorite products, find by serial number, or utilize filters for easier searchability 
  • Important product news and event information 

Already a User? Log In to Customer Portal 

 

Register for Customer Portal Access


Authorized Distributor Customer Portal Signup

If you are an Authorized Columbus McKinnon Distributor and have not signed up yet, please complete the following form. Your login and password will be confirmed via e-mail when your account has been activated. This activation process is usually completed within 2 business days.

 

Don’t know your customer number? E-mail Customer.Maintenance@cmworks.com for assistance.

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